ALFA has a fundamental commitment to ensuring that all customers receive the highest quality products and services. Our company holds a rigorous quality management system of EN ISO 9001:2008 certificate to ensure that the customer’s requirements are always met.

The certificate confirms that each single step of the manufacturing process, from purchasing to the final process of assembling, testing and packing is elaborately and rigorously controlled to meet the international standards. The ISO 9001 Quality Management System standard requires identifying and describing the processes using business metrics, the purpose of which is to better manage and control the business processes. Quality objectives form the center of system. Metrics are used to understand and communicate system’s performance relative to the quality objectives.

ISO 9001 certification requires that ALFA periodically audit its quality processes. Regular process audits and as-needed audits, when done correctly, provide the objective feedback needed to correct any deviations from the quality path and keep ALFA focused on its goals.

We have around 60 employees at our state-of-the-art facility and our experienced staff uses only the highest quality parts when they manufacture any of our high quality products. Unlike other companies, ALFA manufactures the majority of its products’ lines, in this catalogue. ALFA uses the best parts, have experienced workers, engineers top on their class, and excellent quality control management.
For more than 45 years, ALFA’s range of products and services has been broad and sophisticated. Its design and technology is orientated around practical deployment scenarios throughout the world. Continually growing innovative strength and an uncompromising commitment to quality safeguard the highest level of benefit to the customer in all product areas. Everyone put the highest effort to manufacture, deliver and support the customers for our quality assurance, at their part. At ALFA, we take 100% responsibility of each and every step that taken to deliver the best and high quality products to our customers all around the World.

Research and Development plays a critical role in the innovation process. It’s essentially an investment in technology and future capabilities which is transformed into new products, processes, and services. In industry and technology sectors Research and Development is a crucial component of innovation and a key factor in developing new competitive advantages. ALFA has devoted itself to Research and Development and as a result constantly soars ahead of its competition. The test material equipment market is constantly flourished, by the demand of the market, new technologies and international standards. Therefore, extreme resources have been invested in our computerized Research and Development facilities. ALFA has been recognizing the new challenges and offers advanced solutions for testing materials in laboratories and on site. To maintain the high quality standards with which its products have to comply, ALFA pays great attention to in-house control of key technologies. The products offered by ALFA are designed, manufactured and assembled completely in house at ALFA plant in a CAD environment with extensive use of CNC machining and modern factory equipment

One of our primary goals is to ensure and deliver the highest quality products with lowest possible cost to our customers. With constantly monitoring the market and technology, ALFA expended the production line to more than 600 products. A very important benefit doing business with ALFA is the fact that we keep stock to dispatch, making sure to assure the shortest delivery time.

ALFA is a key player in the industry supporting clients before and after the sale, including:

• Meeting customer requirements to deliver the product and its accessories on time,
• Working with customers on-site to maximize their return on investment,
• Providing technical assistance and fast installation by our professional technicians,
• Quick replacement due to stock capacity,
• Although our products don’t require much repair due to its high quality components, However, in need of any repair,
our experienced technicians are available for help and travel.
• Laboratory setup consultation if needed,
• Architectural design assistance for the laboratory,

Customer contact:
Exhibitions provide excellent venues for initiating contacts with new customers and developing new trade leads. Equally important they enable us to maintain and renew contacts with our existing valued customers.

Product and Service Launch Platforms: 
Live presentations and demonstrations of our products and services speak for themselves, accelerating the selling process and generating new leads.

Marketing Communications:
Exhibitions focus media attention to our company and to our products. Public relations efforts can be focused to raise the profile of our company image and brand name.